Reference

What Our Legal Terms Cover for You

Our legal terms set out the rules for using f06 — your account, your wallet, and how we handle data. Access to f06 depends on your local law and eligible regions, so read this before you open an account or make any bKash, Nagad…

Account TermsPrivacy PolicyPayment RulesRegional Eligibility
f06 What Our Legal Terms Cover for You
DATA AND ACCOUNT SECURITY

How We Protect Your Account and Data

Account security on f06 runs through verified login, session controls, and encrypted data handling. We do not share your personal details with third parties outside the scope of processing your bKash, Nagad, or Rocket transactions and complying with applicable legal obligations.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required under applicable rules. You can request a summary of what we hold.

Cookie Policy

We use session and functional cookies to keep you logged in across your mobile browser. No third-party advertising cookies are set without your consent on your first visit.

Account Access Requests

You have the right to request access to the data we hold on your account. Submit a written request via email with your account ID and registered Nagad or bKash number.

Dispute and Change Requests

If you believe a term was applied incorrectly to your account, contact support with the specific transaction or rule in question. We log every escalation and respond with a written outcome.

LEGAL SUPPORT CHANNELS

How to Reach Us About Policy Questions

Policy questions need direct answers, not form letters. We handle legal and account queries through three channels. Live chat gives you the fastest path to someone who can pull up your account. For formal disputes or written records, email is the right route. Our team covers Bangladesh account holders and responds in the order queries arrive.

Live Chat Open the chat window from any page on f06. A support agent reviews your account details directly and responds to policy and wallet queries in the same session.
Email Support Send your query to our support address for written correspondence. Reference your account ID so we can match your message to your bKash or Nagad wallet on file.
Help Centre The Easy Support Center on the site covers common policy questions — account limits, wallet rules, and what happens if a Rocket transaction needs to be reviewed.

Common Questions About f06 Legal Terms

If your question is not here, live chat or email will get you a direct answer tied to your account.

Access depends on your local law and whether you are in an eligible region. We recommend reviewing your local regulations before opening an account or making any deposits.

bKash, Nagad, Rocket, Upay, and Bank Transfer are all covered. Each payment method also carries the terms of that provider, which apply alongside our own platform rules.

Send a written request by email with your account ID and the wallet number registered to your account. We will confirm receipt and provide a summary within the timeframe required by applicable rules.

We post updates on this page. If you continue using your account after the change goes live, that counts as acceptance of the updated terms. We keep records of all previous versions.

Yes. Contact support through live chat or email with the specific rule or transaction in question. Every escalation is logged and we reply with a written outcome tied to your account record.

Email support is the right channel for formal written correspondence. Include your account ID so the team can match your message to your Nagad or bKash wallet on file.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.