Reference

Terms and Conditions for Your f06 Account

These terms cover how your f06 account works, what you can do with it, and what we expect in return. Access and eligibility depend on your local law and the region you're in — read this before you start.

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f06 Terms and Conditions for Your f06 Account
TERMS HELP CHANNELS

Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a concern about how they've been applied to your account, you can contact us through the channels below. We handle terms-related queries through the same support paths as account issues — there's no separate line.

Live Chat Start a chat from inside your account for the fastest response on terms or account-access questions.
Email Support Send a written query if you need a record of the exchange. We respond to terms-related emails during support hours.
Account Help Centre The Easy Support Center inside your account has a terms section with answers to the questions we get most often.
HOW WE HANDLE THIS

Account Security and Your Data Under These Terms

These terms aren't just legal text — they set out how we protect your account and handle the information attached to it. Here's how we approach the four areas that matter most.

Account Security

Your login credentials are yours to protect. We use encrypted sessions and require OTP verification on new devices to make sure only you can access your account.

Data Retention

We keep account records only as long as necessary for transaction history and support purposes. You can request a summary of what we hold by contacting support.

Cookie Use

Cookies on f06 are used to keep your session active across mobile and desktop. No third-party tracking cookies are placed without a clear purpose tied to your account.

Requesting Changes

If you want to update your registered details — including the mobile wallet number linked to your account — raise it through live chat or email with your account ID ready.

Questions About These Terms

Here are the questions we hear most often about how these terms apply to your account.

These terms apply to anyone who opens and uses an f06 account. Eligibility depends on your local law and whether online gaming is permitted in your region.

We can update the terms when the platform changes. We notify you through your registered contact, and continued account use after the update means you accept the new version.

If the mobile wallet number you used doesn't match your registered account, the transaction may be held for verification. Contact support with your account ID and transaction reference to resolve it.

You can request account closure through live chat or email. We'll confirm the request, process any pending withdrawals to your registered wallet, and close the account once cleared.

Access to f06 is only permitted where local law allows it. These terms don't override your local legal obligations — if online gaming isn't permitted where you are, you're not eligible to use the account.

We retain transaction and account records for as long as required for support and compliance purposes. You can ask for a summary of what we hold by contacting the support team directly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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